The Tiggo 8 Pro is a spacious, well-specified mid-size SUV that has sold strongly in markets from the Middle East to Eastern Europe and Australia since its 2021 launch. Owner communities in multiple markets have documented a consistent set of concerns, most prominently low-speed transmission behaviour and infotainment reliability. The good news: Chery has issued software updates addressing several of these, and build quality has demonstrably improved across production years.
The 7-speed dual-clutch transmission (7DCT) in the Tiggo 8 Pro generates more discussion in owner communities than any other aspect of the car. The core complaint is hesitation and a brief shudder when pulling away from a standstill — most noticeable in low-speed manoeuvring, parking and stop-start traffic. This is a characteristic behaviour of dry-clutch DCT gearboxes engaging from rest rather than a mechanical fault, but Chery has acknowledged it and released multiple TCU (transmission control unit) software updates that improve the calibration. If you own a Tiggo 8 Pro and experience this, the first step is to confirm with your dealer whether the latest TCU software version is installed. Owners who have received the updates generally report meaningful improvement. Occasional harsh downshifts at low speed have also been reported but appear to reduce after the software update.
The large central infotainment display on the Tiggo 8 Pro is a feature highlight, but early production units (2021–early 2022) drew criticism for screen freezes, delayed response and occasional complete reboots while driving. The touchscreen would freeze mid-operation, requiring a hard reset via a long press or a full vehicle restart. Chery pushed over-the-air (OTA) updates for markets where this was enabled, and dealer software flashes addressed the issue for most owners. Vehicles produced from late 2022 onwards appear to have the corrected software from the factory. Connectivity faults — CarPlay or Android Auto intermittently disconnecting — are also commonly reported and addressed in the same software updates.
Some Tiggo 8 Pro owners report a knocking or creaking noise from the front suspension over low-speed bumps and expansion joints. Workshop investigations have pointed to front strut top mount wear as the primary cause — a relatively minor fix costing £100–200 per side. A small number of owners have reported rear suspension knocking attributed to stabiliser bar end link wear. These are not uncommon issues for any SUV of this size and weight class, and Chery's warranty coverage has addressed most cases under standard warranty terms.
Unlike established European or Japanese brands, Chery dealer networks vary considerably in quality and size by market. In some regions, parts availability for the Tiggo 8 Pro is strong; in others, wait times for non-routine parts can be longer than buyers are accustomed to. This is a genuine consideration for buyers in markets where Chery is relatively new. The flip side is that Chery's warranty terms — typically 5 years/150,000 km in many markets — are significantly better than most European competitors and cover most of the reported issues above.